Privacy Policy

1. Introduction

This website is operated by Julian Brasington.

I respect your privacy and am committed to handling your personal information responsibly and transparently. This policy explains what information is collected, how it is used, and your rights in relation to it.

2. Information I Collect

When you use this website, I may collect:

• Your name and contact details (when placing an order or submitting a contact form)

• Billing and delivery addresses

• Payment information (processed securely by third-party providers)

• Email address (if you subscribe to my newsletter)

• Website usage data via cookies and analytics tools

I do not collect sensitive personal data.

3. How Your Information Is Used

Your information is used to:

• Process and fulfil orders

• Communicate with you about your purchase

• Respond to enquiries

• Provide newsletter updates (if you have subscribed)

• Improve the performance and functionality of the website

I do not sell or share your personal data for marketing purposes.

4. Payments

Payments are processed securely via:

• Stripe (including Apple Pay and Google Pay)

• PayPal

I do not store your full payment details. Payment providers handle this information in accordance with their own privacy policies.

5. Shipping & Fulfilment

To fulfil your order, I share necessary delivery details (name, address, contact information) with Royal Mail or other postal carriers.

This information is used solely for delivery and tracking purposes.

6. Analytics & Cookies

This website is hosted on Squarespace, which uses cookies to support site functionality and basic analytics.

I use Google Analytics (via Squarespace integration) to understand how visitors use the site. This information is anonymised and helps me improve the website experience.

You can manage cookie preferences through your browser settings.

7. Newsletter

If you subscribe to my newsletter, your email address is stored securely within Squarespace’s email marketing system.

You may unsubscribe at any time using the link provided in any email.

8. Data Storage

Customer correspondence submitted via contact forms is delivered to my Google Workspace email account and stored securely there.

I retain customer order information only as long as necessary for accounting, legal, and tax purposes.

9. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data (where legally permissible)

• Withdraw consent for marketing communications

If you would like to exercise any of these rights, please contact me via the contact form on this website.

10. Changes to This Policy

This policy may be updated from time to time to reflect changes in legal requirements or business practices. The most current version will always appear on this page.